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Our Licenses
& State-Specific Information

PTI holds both a Money Transmitter and BitLicense from the New York Department of Financial Services

Jurisdiction

ALABAMA

ALASKA*

ARIZONA

ARKANSAS

CALIFORNIA**

COLORADO

CONNECTICUT

DELAWARE

DISTRICT OF COLUMBIA

FLORIDA

GEORGIA

IDAHO

ILLINOIS

INDIANA***

IOWA

KANSAS

KENTUCKY

LOUISIANA

MAINE

MARYLAND

MASSACHUSETTS

MICHIGAN

MINNESOTA

MISSISSIPPI

MISSOURI

MONTANA****

NEBRASKA

NEVADA

NEW HAMPSHIRE

NEW JERSEY

NEW MEXICO

NEW YORK*****

NORTH CAROLINA

NORTH DAKOTA

OHIO

OKLAHOMA

OREGON

PENNSYLVANIA

PUERTO RICO

RHODE ISLAND

SOUTH CAROLINA

SOUTH DAKOTA

TENNESSEE

TEXAS

UTAH

VERMONT

VIRGINIA

WASHINGTON

WEST VIRGINIA

WISCONSIN****

WYOMING

Regulatory Agency

Alabama Securities Commission

Alaska Division of Banking and Securities

Arizona Department of Insurance and Financial Institutions

Arkansas Securities Department

California Department of Financial Protection & Innovation

Colorado Division of Banking

State of Connecticut Department of Banking

Delaware Office of the State Bank Commissioner

DC Department of Insurance, Securities and Banking

Florida Office of Financial Regulation

Georgia Department of Banking and Finance

Idaho Department of Finance

Illinois Department of Financial and Professional Regulation

Indiana Department of Financial Institutions

Iowa Division of Banking

Kansas Office of the State Bank Commissioner

Kentucky Department of Financial Institutions

Louisiana Office of Financial Institutions

Maine Department of Professional & Financial Regulation

Maryland Commissioner of Financial Regulation

Massachusetts Division of Banks

Michigan Department of Insurance and Financial Services

Minnesota Department of Commerce

Mississippi Department of Banking and Consumer Finance

Missouri Division of Finance

Montana Banking and Financial Institutions

Nebraska Department of Banking and Finance

Nevada Financial Institutions Division

New Hampshire Banking Department

New Jersey Department of Banking and Insurance

New Mexico Financial Institutions Division

New York State Department of Financial Services

North Carolina Office of the Commissioner of Banks

North Dakota Department of Financial Institutions

Ohio Division of Financial Institutions

Oklahoma Department of Banking

Oregon Division of Financial Regulation

Pennsylvania Department of Banking and Securities

Puerto Rico Commissioner of Financial Institutions

Rhode Island Division of Banking

South Carolina Office of the Attorney General

South Dakota Division of Banking

Tennessee Department of Financial Institutions

Texas Department of Banking

Utah Department of Financial Institutions

Vermont Department of Financial Regulation

Virginia Bureau of Financial Institutions

Washington Department of Financial Institutions

West Virginia Division of Financial Institutions

Wisconsin Department of Financial Institutions

Wyoming Division of Banking

*Please note that the license for Alaska does not cover the transmission of virtual currency.

**The California DFPI issued an interpretive relief letter with regard to PTI’s activity in California.

***Provenance Technologies, Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

****License is not required.

*****Provenance Technologies, Inc. holds both Money Transmitter and BitLicense issued by the New York Department of Financial Services.

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State-Specific Requirements 


PTI provides the following state-specific information in anticipation of being licensed in all U.S. states where licensure is required.

Alaska

For Alaska Residents Only: 

 

If your issue is unresolved by Provenance Technologies, Inc. (800) 530-6474, please submit formal complaints with the State of Alaska, Division of Banking & Securities.  

Please download the form here:

Submit formal complaint form with supporting documents:

 

Division of Banking & Securities
P.O. Box 110807
Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.

California

California Department of Financial Protection and Innovation

 

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, (866) 275-2677, by email at consumer.services@dfpi.ca.gov, or by mail at:

Department of Financial Protection and Innovation
Consumer Services
2101 Arena Boulevard

Sacramento, CA 95834

Colorado

COLORADO DIVISION OF BANKING

COLORADO MONEY TRANSMITTERS ACT

CUSTOMER NOTICE

Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.

 

If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT

You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.

 

If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY

 

ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:

 

Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
email: DORA_BankingWebsite@state.co.us
website: banking.colorado.gov/industry/money-transmitters

Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice

in a conspicuous, well-lighted location visible to customers.


 

Indiana

Indiana Department of Financial Institutions

 

Provenance Technologies, Inc. (NMLS #1872693) holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

30 South Meridian Street, Suite 300
Indianapolis, Indiana 46204

Toll-Free Number: (800) 382-4880

Illinois

Illinois Department of Financial and Professional Regulation

 

For consumer complaints, please contact:

Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 W. Washington
Springfield, IL 62786


Toll-Free Number: 1-888-473-4858

Louisiana

Louisiana Office of Financial Institutions

 

Provenance Technologies, Inc. is licensed by the Louisiana Office of Financial Institutions as a money transmitter. The Louisiana Office of Financial Institutions does not license or regulate services related to virtual currency including but not limited to transmission or exchange which may be conducted by Provenance Technologies, Inc.


8660 United Plaza Boulevard, 2nd Floor

Baton Rouge, LA 70809-7024

 

Main Phone: (225) 925-4660

Maryland

Maryland State Bank Commissioner

 

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Airbnb Payments, Inc. (License #12-1872693, NMLS # 1872693) at:

500 North Calvert Street, Suite 402
Baltimore, MD 21201

Toll-Free Number: (888) 784-0136

New York

Provenance Technologies, Inc. is licensed and regulated as a money transmitter by the New York State Department of Financial Services. New York customers can direct unresolved complaints to:

Consumer Assistance Unit
NYS Department of Financial Services
One Commerce Plaza
Albany, NY 12257


Tel: 1-877-BANK-NYS (1-877-226-5697)
Website: http://www.dfs.ny.gov/consumer/fileacomplaint.htm

Texas

Texas Department of Banking

 

If you have a complaint, first contact the consumer assistance division of Provenance Technologies, Inc. at (800) 530-6474, if you still have an unresolved complaint regarding the company's (money transmission or currency exchange) activity, please direct your complaint to:

 

Texas Department of Banking

2601 North Lamar Boulevard

Austin, Texas 78705

1-877-276-5554 (toll free)

www.dob.texas.gov.

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