PTI holds both a Money Transmitter and BitLicense from the New York Department of Financial Services

Jurisdiction

ALABAMA

ALASKA*

ARIZONA

ARKANSAS

CALIFORNIA**

COLORADO

CONNECTICUT

DELAWARE

DISTRICT OF COLUMBIA

FLORIDA

GEORGIA

IDAHO

ILLINOIS

INDIANA***

IOWA

KANSAS

KENTUCKY

LOUISIANA

MAINE

MARYLAND

MASSACHUSETTS

MICHIGAN

MINNESOTA

MISSISSIPPI

MISSOURI

MONTANA****

NEBRASKA

NEVADA

NEW HAMPSHIRE

NEW JERSEY

NEW MEXICO

NEW YORK*****

NORTH CAROLINA

NORTH DAKOTA

OHIO

OKLAHOMA

OREGON

PENNSYLVANIA

PUERTO RICO

RHODE ISLAND

SOUTH CAROLINA

SOUTH DAKOTA

TENNESSEE

TEXAS

UTAH

VERMONT

VIRGINIA

WASHINGTON

WEST VIRGINIA

WISCONSIN****

WYOMING

Regulatory Agency

Alabama Securities Commission

Alaska Division of Banking and Securities

Arizona Department of Insurance and Financial Institutions

Arkansas Securities Department

California Department of Financial Protection & Innovation

Colorado Division of Banking

State of Connecticut Department of Banking

Delaware Office of the State Bank Commissioner

DC Department of Insurance, Securities and Banking

Florida Office of Financial Regulation

Georgia Department of Banking and Finance

Idaho Department of Finance

Illinois Department of Financial and Professional Regulation

Indiana Department of Financial Institutions

Iowa Division of Banking

Kansas Office of the State Bank Commissioner

Kentucky Department of Financial Institutions

Louisiana Office of Financial Institutions

Maine Department of Professional & Financial Regulation

Maryland Commissioner of Financial Regulation

Massachusetts Division of Banks

Michigan Department of Insurance and Financial Services

Minnesota Department of Commerce

Mississippi Department of Banking and Consumer Finance

Missouri Division of Finance

Montana Banking and Financial Institutions

Nebraska Department of Banking and Finance

Nevada Financial Institutions Division

New Hampshire Banking Department

New Jersey Department of Banking and Insurance

New Mexico Financial Institutions Division

New York State Department of Financial Services

North Carolina Office of the Commissioner of Banks

North Dakota Department of Financial Institutions

Ohio Division of Financial Institutions

Oklahoma Department of Banking

Oregon Division of Financial Regulation

Pennsylvania Department of Banking and Securities

Puerto Rico Commissioner of Financial Institutions

Rhode Island Division of Banking

South Carolina Office of the Attorney General

South Dakota Division of Banking

Tennessee Department of Financial Institutions

Texas Department of Banking

Utah Department of Financial Institutions

Vermont Department of Financial Regulation

Virginia Bureau of Financial Institutions

Washington Department of Financial Institutions

West Virginia Division of Financial Institutions

Wisconsin Department of Financial Institutions

Wyoming Division of Banking

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*Please note that the license for Alaska does not cover the transmission of virtual currency.

**The California DFPI issued an interpretive relief letter with regard to PTI’s activity in California.

***Provenance Technologies, Inc. holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

****License is not required.

*****Provenance Technologies, Inc. holds both Money Transmitter and BitLicense issued by the New York Department of Financial Services.

Alaska

For Alaska Residents Only: 

If your issue is unresolved by Provenance Technologies, Inc. (800) 530-6474, please submit formal complaints with the State of Alaska, Division of Banking & Securities.  

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Please download the form here:

Submit formal complaint form with supporting documents:

Division of Banking & Securities
P.O. Box 110807
Juneau, AK 99811-0807

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If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.

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California

California Department of Financial Protection and Innovation

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, (866) 275-2677, by email at consumer.services@dfpi.ca.gov, or by mail at:

Department of Financial Protection and Innovation
Consumer Services
2101 Arena Boulevard

Sacramento, CA 95834

Indiana

Indiana Department of Financial Institutions

Provenance Technologies, Inc. (NMLS #1872693) holds a Money Transmitter license issued by the Indiana Department of Financial Institutions. This license does not cover virtual currency transactions.

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30 South Meridian Street, Suite 300
Indianapolis, Indiana 46204

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Toll-Free Number: (800) 382-4880

Louisiana

Louisiana Office of Financial Institutions

Provenance Technologies, Inc. is licensed by the Louisiana Office of Financial Institutions as a money transmitter. The Louisiana Office of Financial Institutions does not license or regulate services related to virtual currency including but not limited to transmission or exchange which may be conducted by Provenance Technologies, Inc.

8660 United Plaza Boulevard, 2nd Floor

Baton Rouge, LA 70809-7024

Main Phone: (225) 925-4660

Maryland

Maryland State Bank Commissioner

The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Airbnb Payments, Inc. (License #12-1872693, NMLS # 1872693) at:

500 North Calvert Street, Suite 402
Baltimore, MD 21201

Toll-Free Number: (888) 784-0136

Texas

Texas Department of Banking

After first contacting Provenance Technologies, Inc., if you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to:

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Texas Department of Banking
2601 North Lamar Boulevard
Austin, Texas 78705

Toll-Free Number: (877) 276-5554
http://www.dob.texas.gov